Software Support Engineer

You are motivated by resolving customer problems. You dig directly into find the real root cause tenaciously. You are really responsive and communicative and are excited to help customers even during off-hours. You prefer both Home windows and Linux. You are constantly finding ways to master your craft, be a much better teammate, and come up with cool stuff. You might or might not be Batman and/or Catwoman. You are disciplined with a high attention to detail. You are patient and empathetic when you’re assisting customers with problems.

You learn things quickly. You’re usually the one suggesting new ideas and increasing the bar for the whole team. You listen really well, and you know steps to make your ideas be heard without turning people off. You are fluent in marketing technology such as TCP/IP, HTTP(S), and Ethernet, and you’re not scared to dive into a deep investigation with tools like Wireshark, tcpdump, TCPView, Process Explorer and the rest of the Sysinternals Windows power tools. You have a Bachelor’s or Associate Degree in Computer Science, Information Technology / Information Systems or related field.

You are up for traveling periodically to work with customers on-site or to go to our meetups to hang out with your colleagues and get some good face-to-face time. You know how to balance life & work, and also you don’t want a working job that pushes you to select from them. You want to utilize a bunch of smart individuals who love working jointly really.

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And you want to work for a startup with good investors and a bright future. Seeq is situated in Seattle and founded by serial business owners. Our executive team and board of directors have considerable experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for efficiently getting business insight from their industrial process data.

We are providing software and services that convert that data into significant information that the business can use to improve profitability. We use the best modern big data technologies to bring industrial process data into the business decision process. Our company is small, so we are seriously interested in recruiting and retaining the best teammates. We think you will find loads of benefits to working on exciting technology with a cohesive team and the flexibility to work from anywhere.

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